Kirkia's Privacy Policy

Kirkia online gaming platform treats your privacy with the utmost respect. This Privacy Policy explains how Kirkia collects your personal information, what it is used for, and how it is kept secure.

This policy applies to the Kirkia website, mobile app, and all associated services. By using our platform, you are considered to have agreed to this privacy policy.

This Privacy Policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards. If you have any questions, feel free to reach out to us directly.

Kirkia collects data in two ways — information you provide directly, and data gathered automatically while you use the platform.

For KYC verification, we may collect photos or scanned copies of government-issued ID documents. This information is used solely to confirm your identity and prevent money laundering. Any documents that are no longer needed are securely deleted once verification is complete.

Kirkia uses your data for specific, limited purposes only. No information is ever used for anything beyond what is relevant or necessary.

• Account Management: To create your profile, verify your identity, and keep your account secure.
• Transaction Processing: Processing deposits, paying out withdrawals, and issuing bonuses.
• Customer Support: To respond to your complaints, questions, and requests.
• Security Monitoring: To detect fraud, cheating, and suspicious activity.
• Service improvement: To personalize your gaming experience and develop new features.
• Legal obligations: Regulatory reporting and audits.
• Marketing communications: To keep you informed about offers and promotions (with your consent).

Kirkia never sells your personal data to third parties. However, limited information may be shared in specific situations where it is necessary to operate our services.

• Payment processors: Approved payment gateways, including bKash, Nagad, and Rocket, receive only the information strictly required to complete a transaction.
• Technology partners: Hosting, cybersecurity, and game providers are each responsible for safeguarding the data within their own systems.
• Law Enforcement: Data may be disclosed to authorities under a court order or legal obligation.
• Anti-Fraud System: Limited data may be shared with accredited fraud detection agencies for risk assessment purposes.

All third-party organisations are bound by strict data protection agreements with Kirkia and may not use any information they receive beyond its specified purpose.

Kirkia uses cookies to keep its website and app running smoothly. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics cookies: Helps analyse how the site is used. You can turn this off at any time.
• Marketing Cookies: Used to display relevant ads. Never used without your consent.

Kirkia retains your data only for as long as necessary. All information is stored securely for the duration that your account remains active.

Once the retention period expires, data is securely deleted or fully anonymized so it can no longer be linked to any individual.

Every Kirkia user has the following rights regarding their personal data. Contact us to exercise any of these rights.

Rights requests are typically processed within 30 days. For complex cases, it may take longer — and you will be informed in advance.

Kirkia uses industry-standard technologies and practices to protect your information. Our security framework is continuously updated and reviewed.

• SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced measures are in place to protect against server attacks.
• Regular Security Audits: Independent third-party experts conduct regular system audits.
• Data Masking: Payment details are never stored in full.
• Access control: Staff can only access the information necessary for their specific role.

Kirkia is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Age verification is carried out at the point of registration. If we discover that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.

If you believe your child is using Kirkia, please contact us immediately. We will take prompt action.

Kirkia reserves the right to update this Privacy Policy at any time. For any significant changes, you will be notified in advance at your registered email address and a notice will be displayed at the top of the page.

Contact us for any questions, concerns, or requests to exercise your data rights in relation to this Privacy Policy.

This privacy policy was last 1 January 2026 Updated on. By using Kirkia, you confirm that you have read and agreed to this policy.