Kirkia Terms & Conditions

These Terms & Conditions apply to the use of the Kirkia online gaming platform and all its services. By accessing the Kirkia website, creating an account, or using any of our services, you are considered to have fully accepted these terms.

Kirkia is an entertainment-based online gaming platform built for users in Bangladesh. We are committed to maintaining a transparent, secure, and responsible gaming environment. These terms clearly outline your rights and responsibilities.

Kirkia's Terms & Conditions may be updated from time to time. If changes are made, we will notify you at your registered email address and publish the updates on the site. Continued use of the site after any changes constitutes acceptance of the revised terms.

To register an account with Kirkia, you must meet the requirements below. Kirkia reserves the right to close any account created with false information.

• You must be at least 18 years of age.
• Each individual may only register one account.
• All information provided at the time of registration must be accurate and truthful.
• You may be required to complete Identity Verification (KYC) after creating your account.
• It is your responsibility to keep your login credentials (password) confidential.
• Your account may not be shared with or used by anyone else.
• You must notify Kirkia immediately if any of your personal information changes.

KYC verification may require a copy of your National ID (NID), passport, or driving license. Large withdrawals may be restricted until this process is completed.

Kirkia is strictly for adults aged 18 and above. Minors are not permitted to open an account on Kirkia under any circumstances. We follow a rigorous age verification process.

Parents can use parental control software to prevent their children from accessing Kirkia. We are always on hand to help with this. If you suspect a minor is using the platform, please get in touch with us.

All financial transactions on Kirkia are fully secure and encrypted. We support payments via bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit: ৳200. Maximum deposit depends on your account tier.
• Minimum withdrawal: ৳500. Withdrawals are typically processed within 3–4 hours.
• KYC verification is required before your first withdrawal.
• Withdrawal amounts will always be returned via the same payment method used for the deposit.
• Unusual or suspicious transactions may be temporarily suspended pending investigation.
• You will be notified in advance if any additional charges apply to a transaction.

VIP members receive priority withdrawals with a processing time of just 30 minutes. For any withdrawal-related issues, contact our Help Center right away.

Kirkia offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Welcome Bonus: 100% bonus on your first deposit. A 20x wagering requirement applies.
• Reload Bonus: 50% bonus on your second deposit each week.
• Cashback: 10% cashback on weekly net losses.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Attempting to claim bonuses through multiple accounts will result in account termination.
• Kirkia reserves the right to modify or cancel any bonus offer at any time.

All game outcomes on Kirkia are determined by a certified Random Number Generator (RNG), ensuring every player has an equal chance with zero bias.

• All game outcomes are entirely random and independent.
• The RTP (Return to Player) for each game is displayed on its respective game page.
• If a game result is voided due to a technical error, the wager will be refunded.
• If a game is interrupted due to a network disconnection, it will be settled based on the game log.
• Any complaints regarding a game or its outcome must be submitted within 72 hours.

Live Casino games are run by professional dealers and fully live-streamed. The results are completely real and transparent.

The following activities are strictly prohibited on the Kirkia platform. Any violation may result in immediate account closure and forfeiture of deposited funds.

• Creating multiple accounts to claim bonus benefits.
• Making transactions using another person's identity or card.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to hack or manipulate the gaming system.
• Colluding with other players to defraud the system.
• Using automated bots or software to play games.
• Engaging in harassment, offensive conduct, or threatening behavior on the platform.

Kirkia may temporarily or permanently close your account under the following circumstances.

• For violating the terms and conditions.
• Large withdrawals will be put on hold until Identity Verification (KYC) is completed.
• If suspicious or unusual activity is detected.
• If a minor is suspected.
• At your own request (self-exclusion).

You may also request to close your account at any time. Any refund of remaining funds will be determined upon review of your request.

Kirkia takes responsible gaming seriously. We believe gaming should be a source of entertainment, not addiction. That's why we provide players with a range of tools to help them stay in control.

• Deposit Limit: Set daily, weekly, and monthly deposit limits.
• Loss Limit: Automatic game stop once a set loss limit is reached.
• Time Limit: Set how long you want to play each day.
• Self-Exclusion: Take a break from your account for 30 days or permanently.
• Cooling-Off: Lock your account for anywhere between 24 hours and 6 weeks when you need a break.

If you're experiencing gaming-related issues, seek expert support. For more information, visit our Responsible Gaming View page.

Kirkia is fully transparent about how your personal information is collected, stored, and used. We never sell your data to third parties.

• Your personal information is used solely for the purpose of providing our services.
• All data is secured with SSL encryption.
• Payment details are never stored on our servers.
• Your information will not be shared without a lawful request from a regulatory authority.

For more information, visit our Privacy Policy Read.

If you have a dispute or complaint, please contact our customer support team first. We typically resolve issues within 48 hours.

• Complaint Email: support@kirkia.net
• Complaint deadline: within 7 days of the incident.
• Third-party mediation may be sought for complex disputes.
• You agree to accept Kirkia's final decision in the event of any dispute.

Kirkia reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any significant changes will be communicated to your registered email address and displayed as a notice at the top of the site.

Contact us for any questions regarding these terms.

These terms and conditions were last updated on January 1, 2026. By using Kirkia, you confirm that you have read and agreed to all of these terms.